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Privacy
information

Besprechung S.I.E SOLUTIONS

Privacy information

Good afternoon! Here you can find out who we are and what happens when you visit our website or send us an e-mail.

Further we tell you here what you should consider if you want to become our partner (customer, supplier, …) or follow links in our web pages and which rights you have.

Who we are …

… can be found in our imprint. [link imprint]

When you visit our websites …

we make these websites available to you and process your personal data (more precisely: “transaction data” such as IP addresses) for this purpose.

Either we have indirectly received your consent – through the website you have requested – or we see our legitimate interest in processing the transaction data – to ensure the security of our websites.

Our processor mediaMeans GmbH, Landshut, DE, https://www.mediameans.de/impressum/ provides us with information about its processor Mittwald CM Service GmbH & Co. KG, Espelkamp, DE, https://www.mittwald.de/kontakt-impressum, provides us with the technical infrastructure of our websites. Their data protection information can be found at https://www.mediameans.de/datenschutz/ or https://www.mittwald.de/datenschutz.

The transaction data (anonymous IP address, possible directory protection user, date, time, page accessed, protocols, status code, data volume, referrer, user agent, host name accessed) are stored for 7 days in the computer centre of Mittwald CM Service GmbH & Co. KG will be kept.

If you do not wish any transaction data to be stored in the future, you are free not to visit our website again. We will also be happy to provide you with information on site at our company or answer your letters.

The provision of transaction data is neither legally nor contractually prescribed nor necessary for the conclusion of a contract. However, the transaction data (in particular the IP address) is necessary to transfer web pages.

We do not use automated decision making or profiling.

Our software uses cookies. You will find detailed information on this under Cookies when you visit our website.

Furthermore, we use Google Analytics to get an overview of the number of visitors to our website.

Information about our contact forms can be found under contact forms on our websites.

We use the services of our processors, or our processors use the services of their processors:

  • Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA to
    • Google Maps,
    • Google reCapatcha,
    • Google Analytics and
    • Google Tag Manager to integrate.

You can find Google LLC’s privacy information here: https://policies.google.com/privacy?hl=en&gl=at

  • Amazon Web Services, Inc., 410 Terry Avenue North, Seattle WA 98109, USA with its Associate General Counsel, EMEA to store our video data and make it available to you on our Web site.

Amazon Web Services, Inc privacy information is available at: https://aws.amazon.com/privacy/?nc1=h_ls

Cookies when visiting our websites

Cookies have a name, a content and an expiry date. They can be stored by web pages in your web browser or generated in the web page by a program. When visiting a website in the same domain, the name and content of the cookie is sent back to the server of the website.

There are three categories of cookies:

  • Cookies that are absolutely necessary to ensure the basic functionality of the website.
  • Functional cookies to ensure the performance of the website.
  • Targeted cookies to improve the user experience.

Google Analytics

This website uses functions of the web analysis service Google Analytics. Provider is our data processor Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA.

Google Analytics uses targeted cookies.

For more information about how Google Analytics uses user data, please see Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=en

You can generally prevent Google Analytics from collecting data by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en

We have concluded a contract with Google for order data processing.

We use the “Activation of IP anonymisation” function on our websites. As a result, your IP address will be shortened by Google in advance within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, compile reports on website activity and provide other services to the website operator in connection with website activity and Internet usage. The IP address transmitted by your browser as part of Google Analytics is not merged with other Google data.

If you do not generally allow us to use cookies, certain functions and pages will not function as expected. In particular, a login will not work.

You can delete cookies that are already on your computer at any time. The procedure for this varies according to the browser, please refer to your browser instructions (usually under “Help” in the browser menu).

Contact forms on our websites

The following data is recorded in the forms and forwarded to our employees responsible for the respective area.

The logs of the e-mail servers are anonymised after 24 hours and are generally kept for 7 days. In exceptional cases, a longer storage period may be necessary for the following purposes: For the analysis of disturbances during the sending or receiving of e-mails, to ensure the functionality of the mail services and to combat spam.

  • Startup Support
    https://www.sie.at/start-up-support/?lang=en
    [title][first-name][last-name][street][city][email][tel][message][accept][data-protection]
  • Contact
    https://www.sie.at/contact-service/?lang=en
    [title][first-name][last-name][company][branch][email][phone][feedback][feedback-type][request][options][data-protection]
  • Application form
    https://www.sie.at/application/?lang=en
    [title][first-name][last-name][street][city][email][tel][application][file][more-attachments][data-protection][accept]
  • RMA (for registered customers)
    https://www.sie.at/login/
    [first-name][last-name][company][street][zip][location][country][email][phone][kundenreferenznummer][rma_auswahlbox][rekla-grund][kostenpfl-reparatur][artikelnummer][rma][Seriennummer][fehlerbeschreibung][rma_file][rma_mitteilung][data-protection]

If you send us an e-mail …

… we try to answer your inquiry as quickly as possible and process your personal data (more precisely: “transaction data” such as your IP address and “contact data” such as your e-mail address and your name). This enables us to receive your enquiry and respond to you promptly.

Either we have indirectly received your consent – through the request from you – or we see our legitimate interest in processing the transaction data – to ensure the security of our service.

To communicate with you by e-mail, we use our own technical infrastructure.

We delete contact information when its purpose is fulfilled; the request could be answered after a reasonable time, unless the requestor has become a partner, customer or supplier in the meantime.

If in the future no transaction data or contact data are to be stored by you, then you are free not to contact us by e-mail. We will be happy to provide you with information on site at our company or answer your letters.

The provision of transaction and contact data is not required by law or contract, nor is it necessary to conclude a contract. The transaction and contact details are, however, necessary in order to reply by e-mail.

We do not have automated decision making or profiling.

If you want to become our partner …

… then you are welcome to contact us by e-mail, telephone, telefacsimile, or by post; or visit us on site.

On our web pages we do not sell anything and no contract comes off. The web pages serve exclusively for your information.

If you follow links on our websites …

… of course we cannot guarantee that other websites act in accordance with the basic data protection regulation.

If you follow a link, you will be redirected to the website of the respective provider. There another person is responsible for the content and the data protection regulations of this person apply. We cannot guarantee that they will comply with the basic data protection regulation.

In any case you have the following rights …

… write us a message at datenschutz@sie.at and we will take care of your request!

Your rights are described in detail in the data protection basic regulation in different articles. Especially in article 7 paragraph 3, articles 15 to 18, 20 to 22 and article 77. Here an overview:

You have the right to revoke your consent at any time, with effect for the future.

You have the right to a confirmation whether personal data are processed by you – if this is the case, then you have a right to information about these data and further information.

You have the right to a copy of your personal data – the first time free of charge.

You have the right to have your personal data corrected or completed.

You have – with some restrictions – the right to be deleted and forgotten.

You have – under certain conditions – the right to limit the processing of your personal data.

You have – under certain conditions – the right to obtain your personal data and to have them transferred to another person responsible.

You have – under certain conditions – the right to object to the processing of your personal data.

You have – under certain conditions – the right not to be subject exclusively to an automated decision.

You have the right to complain about our data protection to a supervisory authority.