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Quality & Life Cycle Services

As your reliable partner, we see it as a matter of course to accompany you and your product throughout the entire product life cycle. Our Quality & Life Cycle Services ensure both the functionality of your devices in the field and the viability of your product itself.

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Technical Services

Reliability and highest product quality is part of our identity and self-image. However, there is more to complete support. Our technical services ensure minimal downtime in the field and transparent costs.

The goal is always to minimize inconvenience for your end customers. Our key services include:

technical services

Customizable and individual
service processes

Coordinated service level
agreements incl. warranty

Hardware and software
upgrades

Custom quality
reports / findings

Recycling service for
discarded systems

Refurbishment of
components and complete systems

Maintenance models
with rental equipment service

Third-party manufacturer
device service

Customizable and individual
service processes

Coordinated service level
agreements incl. warranty

Hardware and software
upgrades

Custom quality
reports / findings

Recycling service for
discarded systems

Refurbishment of
components and complete systems

Maintenance models
with rental equipment service

Third-party manufacturer
device service

Regulatory Services

In addition to product development and manufacturing services, we have many years of experience in addressing regulatory requirements and challenges in a variety of industries.

In addition to our certifications according to DIN ISO 9001 and 13485, we advise and support our partners in all issues related to “Product Compliance throughout the complete product lifecycle”.

regulatory services

international registration
strategy service

Regulatory requirements assessment
(e.g. EMC, REACH, NRTL, EAC, et

Risk management
according to ISO14971, CENELEC Guide 32

Software documentation
according to IEC 62304

Usability
according to IEC 62366

Safety of medical devices
according to IEC 60601-1

Safety of audio / video, information
and communication technology
equipment according to IEC 62368-1

Inspection of
environmental conditions

Preparation and review of
technical documentation

Obtaining and maintaining
of test certificates

Assumption of manufacturer obligations
within the framework of conformity
assessment

Letters of conformity
and certificates

international registration
strategy service

Regulatory requirements assessment
(e.g. EMC, REACH, NRTL, EAC, et

Risk management
according to ISO14971, CENELEC Guide 32

Software documentation
according to IEC 62304

Usability
according to IEC 62366

Safety of medical devices
according to IEC 60601-1

Safety of audio / video, information
and communication technology
equipment according to IEC 62368-1

Inspection of
environmental conditions

Preparation and review of
technical documentation

Obtaining and maintaining
of test certificates

Assumption of manufacturer obligations
within the framework of conformity
assessment

Letters of conformity
and certificates

Become a partner now

*mandatory fields

Are you looking for a reliable partner for the development and/or production of your products at the highest quality level, with the corresponding consulting expertise? Let’s have a first conversation today to start a shared journey.

    Quality Services

    We regard the highest product quality and reliability as an important base for trust in us as a strategic partner. Our consistent goal and common ambition is, therefore not only to promise quality but to proactively promote it. The following core competencies and services are an essential foundation for this self-image:

    Quality Services

    Sustainable and methodical quality
    management
    (e.g. 8D, SPC, FMEA, initial sampling)

    Quality planning and controlling
    over the entire
    product life cycle

    Management of product, process
    and system audits throughout the
    entire supply chain

    Design and execution
    of quality workshops

    Conclusion of quality
    assurance agreements

    Sustainable and methodical quality
    management
    (e.g. 8D, SPC, FMEA, initial sampling)

    Quality planning and controlling
    over the entire
    product life cycle

    Management of product, process
    and system audits throughout the
    entire supply chain

    Design and execution
    of quality workshops

    Conclusion of quality
    assurance agreements

    Life Cycle Services

    In addition to our services to ensure the functionality of your equipment in the field, we place special emphasis on maintaining the viability of your product itself. As part of our lifecycle services, we therefore proactively work on solutions and the necessary documentation throughout the entire product lifecycle in order to be able to react quickly and, where possible, preventively to changing markets, regulatory requirements or sourcing conditions.

    life cycle services

    Management of technical documentation
    e.g. DHF, DMR, DHR

    Product life cycle planning
    such as
    product roadmaps / 4-ever-young

    Active lifecycle management
    of your products,
    e.g. EOL Tracking

    Product observation

    Product change
    management

    Management of technical documentation
    e.g. DHF, DMR, DHR

    Product life cycle planning
    such as
    product roadmaps / 4-ever-young

    Active lifecycle management
    of your products,
    e.g. EOL Tracking

    Product observation

    Product change
    management

      S.I.E. callback service

      *mandatory fields

      Do you have questions about a specific product or would you like initial advice? We will be pleased to call you back at your preferred time. Simply fill in the fields below. Our callback service is available Monday through Friday (except holidays) from 8:00 am to 5:00 pm.

        S.I.E. callback service

        *mandatory fields

        Do you have questions about a specific product or would you like initial advice? We will be pleased to call you back at your preferred time. Simply fill in the fields below. Our callback service is available Monday through Friday (except holidays) from 8:00 am to 5:00 pm.