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Quality & Life Cycle Services

We see it as a matter of course to work with you to ensure the functionality and availability of your products, even throughout long product life cycles. Our Quality & Life Cycle Services ensure both the functionality of your devices in the field and the viability of your product itself.

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Technical Services

Reliability and highest product quality is part of our identity and self-image. However, there is more to complete support. Our technical services ensure minimal downtime in the field and transparent costs.

The goal is always to minimize inconvenience for your end customers. Our key services include:

technical services

Individually adaptable service
processes incl. response times​

Customized warranty services ​
& Warranty management​

Maintenance models
with loaner service​

Recycling service of your ​
decommissioned systems​

Individually definable ​
Refurbishment services​

Individual quality​
Reports / findings

Individually adaptable service
processes incl. response times​

Customized warranty services ​
& Warranty management​

Maintenance models
with loaner service​

Recycling service of your ​
decommissioned systems​

Individually definable ​
Refurbishment services​

Individual quality​
Reports / findings

Regulatory Services

In addition to product development and manufacturing services, we have many years of experience in addressing regulatory requirements and challenges in a variety of industries.

In addition to our certifications according to DIN ISO 9001 and 13485, we advise and support our partners in all issues related to “Product Compliance throughout the complete product lifecycle”.

regulatory services

Support of national and
international approvals

Regulatory requirements assessment
(e.g. EMC, REACH, NRTL, EAC, et

Creation and review of​
technical documentation​

Obtain, monitor and maintain and test marks
including audits and factory inspections​

Risk management according to ISO 14791 for medical technology​

Risk management according to CENELEC Guide 32 for low-voltage equipment​

Assumption of manufacturer obligations for conformity assessment - Product as a service​

Legal Compliance –​
RoHS, REACH, conflict minerals, Batterien, ADR, Dual use, EAR etc.​

Support of national and
international approvals

Regulatory requirements assessment
(e.g. EMC, REACH, NRTL, EAC, et

Creation and review of​
technical documentation​

Obtain, monitor and maintain and test marks
including audits and factory inspections​

Risk management according to ISO 14791 for medical technology​

Risk management according to CENELEC Guide 32 for low-voltage equipment​

Assumption of manufacturer obligations for conformity assessment - Product as a service​

Legal Compliance –​
RoHS, REACH, conflict minerals, Batterien, ADR, Dual use, EAR etc.​

Quality Services

We regard the highest product quality and reliability as an important base for trust in us as a strategic partner. Our consistent goal and common ambition is, therefore not only to promise quality but to proactively promote it. The following core competencies and services are an essential foundation for this self-image:

Quality Services

Sustainable and methodical quality
management
(e.g. 8D, SPC, FMEA, initial sampling)

Quality planning and controlling
over the entire
product life cycle

Conclusion of quality
assurance agreements

Management of product, process, and system audits throughout the supply chain, including individually set suppliers​

Planning and implementation​
of quality workshops​

Sustainable and methodical quality
management
(e.g. 8D, SPC, FMEA, initial sampling)

Quality planning and controlling
over the entire
product life cycle

Conclusion of quality
assurance agreements

Management of product, process, and system audits throughout the supply chain, including individually set suppliers​

Planning and implementation​
of quality workshops​

Product Life Cycle Services

In addition to our services to ensure the functionality of your equipment in the field, we place special emphasis on maintaining the viability of your product itself. As part of our life cycle services, we therefore proactively work on solutions and the necessary documentation throughout the entire product life cycle in order to be able to react quickly and, where possible, preventively to changing markets, regulatory requirements or sourcing conditions.

life cycle services

Active planning, control and monitoring of the product life cycle

Variant management for large product variety and precisely fitting products

Management of
Technical Documentation

Revision management for secure and traceable changes

Alternative parts management for long availability of product specifications

Product observations

Active planning, control and monitoring of the product life cycle

Variant management for large product variety and precisely fitting products

Management of
Technical Documentation

Revision management for secure and traceable changes

Alternative parts management for long availability of product specifications

Product observations

Become a partner now

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Are you looking for a reliable partner for the development and/or production of your products at the highest quality level, with the corresponding consulting expertise? Let’s have a first conversation today to start a shared journey.

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        Do you have questions about a specific product or would you like initial advice? We will be pleased to call you back at your preferred time. Simply fill in the fields below. Our callback service is available Monday through Friday (except holidays) from 8:00 am to 5:00 pm.


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          S.I.E. callback service

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          Do you have questions about a specific product or would you like initial advice? We will be pleased to call you back at your preferred time. Simply fill in the fields below. Our callback service is available Monday through Friday (except holidays) from 8:00 am to 5:00 pm.


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            S.I.E. callback service

            *mandatory fields

            Do you have questions about a specific product or would you like initial advice? I will be pleased to call you back at your preferred time. Simply fill in the fields below and I will call you. Our callback service is available Monday through Friday (except holidays) from 8:00 am to 5:00 pm.


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              S.I.E. callback service

              *mandatory fields

              Do you have questions about a specific product or would you like initial advice? I will be pleased to call you back at your preferred time. Simply fill in the fields below and I will call you. Our callback service is available Monday through Friday (except holidays) from 8:00 am to 5:00 pm.


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